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Subject: Disability Grievance
My child is eight years old and autistic. During a visit to Walt Disney World's Magic Kingdom in June 2012, we discovered system-wide problems with your disability policy, accommodations request system, and providing accommodations to autistic persons. This letter describes our disability grievance and recommendations to correct those issues.
1. My son is 8 years old and is diagnosed with autism. His autism includes hypotonia, high sensory reactivity, motor skills problems, auditory and visual perception problems. Hypotonia means he has very low physical endurance. He can neither walk long distances, nor sit for a long time (sitting takes core muscle strength), no tolerate temperature extremes. He has difficulty judging depth and distance, which means I often must carry him (off and on vehicles, toys, play structures, bathtubs, carousels, beds, etc), or guide him physically, or move his limbs. He is highly reactive to certain visuals, like flags, dresses, crowds, and to certain sounds, like people talking at once and to crowds. He doesn't climb, balance, or coordinate movements well. He's photosensitive to bright light, sunlight, and flash photography. His autism means he can't communicate when he's near a breaking point, only after he's reached a breaking point caused by the stress of managing these challenges.